FAQs

Frequently Asked Questions (FAQs)

1. How does Canadian Golf Auctions work?

Canadian Golf Auctions is an online platform where you can bid on top-quality golf equipment and accessories. Simply browse our auction listings, place a bid, and compete with other participants to win premium golf gear at a fraction of the retail price.

2. How do I register for an auction?

To participate, you’ll need to create an account on our website. Once registered, you’ll have full access to browse auctions, place bids, and track your bids in real-time.

3. Is there a fee to join or bid in an auction?

There is no fee to join Canadian Golf Auctions or place bids. You only pay if you win the auction, and the total price includes your winning bid plus any applicable taxes and shipping fees.

4. What kind of products are available?

We offer a wide variety of golf gear, including drivers, irons, putters, bags, balls, apparel, and accessories from top golf brands. Our inventory includes brand new, previous season, demo, and pre-owned equipment.

5. Are the items authentic?

Yes! We guarantee that all items listed on Canadian Golf Auctions are 100% authentic. We work directly with trusted suppliers and brands to ensure you receive genuine products.

6. Can I return or exchange items I win?

All sales on Canadian Golf Auctions are final. Due to the nature of the auction process, we do not accept returns or exchanges unless the item arrives damaged or is significantly different from its description.

7. How do I know if I’ve won an auction?

Once an auction closes, the highest bidder will be notified via email. You can also check your account dashboard for updates on the status of your bids.

8. How do I pay for the items I win?

After winning an auction, you will receive an invoice with a link to complete your payment. We accept all major credit cards and PayPal for your convenience. Payments must be made within 48 hours of winning the auction.

9. How long does shipping take?

Shipping times vary based on your location. Most orders are processed and shipped within 1-2 business days. Once your order is shipped, we’ll provide a tracking number so you can follow its progress.

10. Do you offer international shipping?

At this time, Canadian Golf Auctions primarily serves customers within Canada. If you are outside Canada, please contact us directly to inquire about shipping options.

11. How do I place a maximum bid?

You can enter your maximum bid during the auction, and our system will automatically increase your bid in small increments if someone outbids you, up to your maximum bid amount. This allows you to stay competitive without constantly monitoring the auction.

12. What happens if I am outbid?

If you’re outbid, you’ll receive an email notification, and you can choose to increase your bid if the auction is still open. You can also monitor your bidding activity in your account dashboard.

13. Can I cancel a bid?

Once a bid is placed, it cannot be canceled. Please be sure of your bid before confirming, as all bids are binding.

14. Are there any tips for winning auctions?

Yes! Start by bidding early, but keep an eye on the auction’s closing time. Many bidders wait until the last few minutes to place their bids, so staying active toward the end can increase your chances of winning.

15. How often do new auctions go live?

We regularly update our auctions with new products. Be sure to check our site frequently or sign up for our newsletter to stay informed about new auctions and special events.

16. Can I sell my golf equipment on Canadian Golf Auctions?

At the moment, Canadian Golf Auctions is focused on offering products from trusted suppliers and brands. We do not accept individual seller listings but may explore this in the future.

17. What if I receive a damaged or incorrect item?

In the rare event that you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We’ll work with you to resolve the issue and ensure you receive the correct product.

18. How do I contact customer service?

If you have any additional questions or need assistance, you can reach our customer service team by email. We’re here to help!